All LBTEK product prices are in USD and do not include tax. We provide formal invoices. Please note that if the total discounted price is below $700, a 13% China VAT will be added separately.

Our default carrier is SF Express (Air). If the order contains restricted items (such as batteries or alcohol) or if the delivery address is restricted, we will use SF Economy or other suitable carriers. Shipping costs will be confirmed with you via a separate email. Alternatively, you may use your own shipping account to cover the freight charges.

LBTEK supports Alipay, WeChat Pay, and Bank Transfers. We accept both personal and corporate payments.

Each product has a specific lead time. If the lead time shows "Today", the item will be shipped within 1 business day. If a specific duration is shown, the item will be shipped according to the agreed lead time.

LBTEK offers comprehensive non-standard customization services, including tailored materials, dimensions, and coatings for optical components, as well as specialized materials, sizes, and surface treatments for optomechanical parts. Beyond minor modifications to standard products, our professional R&D team—specializing in optical, mechanical, electrical, and computational engineering—can design and manufacture entirely new products and complete system solutions using high-quality production and testing equipment to meet your specific requirements.

For details regarding returns and exchanges, please visit the "Return Policy" section in our Service Center. For specific inquiries, please contact support@lbtek.com.

LBTEK provides a lifetime warranty for all optomechanical products, while optical components are covered by a standard one-year warranty period.

LBTEK provides three convenient channels to reach our support team: you can use the online chat via the floating sidebar on our website, email us at support@lbtek.com. For the most personalized experience, we recommend contacting your dedicated consultant, whose details are available in your "Personal Center", to receive end-to-end assistance.